The barrels get very hot and you can burn your hand during usage. For this reason we include a heat resistant glove with all of our clipless curlers for your protection during styling.
Yes, you should never leave your iron plugged in and unattended. Although the irons are weighted such that when left on a counter the hot barrel should be in the air and not touching the counter top, we recommend purchasing the Heat Resistant Travel Case which doubles as a heat mat that protects your surfaces.
Using the clipless curling iron is easy, but it may take a few attempts to conquer. We recommend that you always use the heat resistant glove especially when beginning. In order to use the clipless curling iron start from root to tip by wrapping a 1” strand of hair from the bottom of the barrel to the tip and hold for approximately 5 seconds, then pull downward to release the hair. Never touch the tip of the curling iron as it is hot.
Using the clipless curling iron is easy, but it may take a few attempts to conquer. We recommend that you always use the heat resistant glove especially when beginning. In order to use the clipless curling iron start from root to tip by wrapping a 1” strand of hair from the bottom of the barrel to the tip and hold for approximately 5 seconds, then pull downward to release the hair. Never touch the tip of the curling iron as it is hot.
The clipless curling iron is designed without a clip to be healthier for the hair. Because you curl from root to tip, you eliminate damage at the ends of your hair where it is most fragile. An additional benefit is that the clipless barrel eliminates ugly, crimped ends that are traditionally caused by a clip.
There is an on/off switch on the iron in addition to the plug. Make sure the switch is in the”ON” position and the switch is lit. If you are not getting power to the iron, try another wall socket and make sure you are getting power to where you are plugging it in. If it does still not work, we recommend you take it back to your place of purchase for an exchange.
Yes, all Kim Kimble hair tools include a 1-year warranty. As with any item, nothing is indestructible. You must take care of your hair tools to ensure the longest life possible. If through normal usage, the iron ever stops working, we will replace it and you only need to pay shipping and handling costs. However, we will not replace an item that has broken due to user error, such as dropping the unit.
We offer a limited lifetime warranty to irons that were purchased from authorized sellers. You must show proof that the Kim Kimble hair tool was purchased from an authorized seller.
We charge a fee for shipping of $19.95 for all irons except for 100% ceramic irons. For the 100% ceramic irons in the US, the dollar amount is $24.95 for S&H.
Note: Customers must return the product to the office of the country of purchase and the shipping and handling fee must be provided in the currency from the country of purchase as well. If you live outside of the country of purchase, you must contact the office directly for further instruction.
USA
TOL, Inc.
Please note: If you are sending in multiple irons, the S&H fee is per iron.
They should last you for as long as you use the iron. However ceramic plates are sensitive and can break easily, so take extra care to prevent damage to the iron. If the plates ever do wear out from normal usage, the iron does come with a limited lifetime warranty and we will replace the iron and you only need to pay the shipping and handling cost.
We are always excited to work with new retailers. Please contact us at 818.346.4261 or by email at using our form here. A sales representative will contact you directly.